Agmt18 KNServices, Inc. - Laserfiche WebLink

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EXHIBIT "A" SCOPE OF SERVICES 1. GENERAL (TASK 1 CONSULTANT will provide PROJECT MANAGEMENT to work with the City of Redwood City's ("CITY") DIRECTOR OF PARKS, RECREATION AND COMMUNITY SERVICES or his designated representative, to help coordinate pre -construction activities associated with the PRCS Department's Capital Improvement Projects. PROJECT MANAGER working with and at the direction of the CITY shall: work with the appropriate representatives of contracted architecture/design firm assigned to PRCS Department projects, as needed, to prepare project/construction communication protocol(s) to ensure all team members communicate effectively and all relevant information and outcomes are community to CITY, its partners, architecture firm, contractors, and interested stakeholders in a timely manner; receive and respond to issues or concerns raised by stakeholders, including the general community, most directly affected by planning and pre -construction efforts, prepare status reports or updates, as requested by CITY; support CITY staff at meetings with community/stakeholders. PROJECT MANAGER working with CITY staff shall participate in and facilitate public outreach strategies and identify community/stakeholder sensitivities and challenges; and manage stakeholders' expectations and communication. During the planning period, the PROJECT MANAGER shall be the primary point of contact for the architecture firm, general community, residents, and stakeholders, and shall keep the CITY or its designated representative informed as issues and resolutions develop. 1.1 The performance of all services by PROJECT MANAGER shall be to the satisfaction of the CITY. 1.2 PROJECT MANAGER shall coordinate all services with and communications between the CITY, architecture firm, contractors, separate consultants', community stakeholders, and City staff, as required or directed by CITY 1.3 PROJECT MANAGER shall schedule and attend meetings, as necessary, or as directed by CITY, in order to complete all services to the satisfaction of the CITY. 1.4 PROJECT MANAGER shall exercise its best professional efforts to ensure attendance and participation of all appropriate project team resources at scheduled meetings to assure best results and process buy -in. 2. DELIVERABLES (TASK 2) 2.1 PROJECT MANAGER shall facilitate review of and make recommendations on adjustment to the communications protocol plan, as prepared by architecture firm, contractors or separate consultants'. Page 9 of 11 REV: 09-18-18 DZ ATTY/AGR.2018.224XNServices, Inc.