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5.1E Page 15 continuing educational requirements as presently or in the future shall be promulgated and required by the State of California. Where required by law or regulation, copies of all such certifications shall be provided at least annually by the TPA to the City. 33. Memher Service,,- The TP A shall provide special on-site training services when requested by the City of Redwood City to ensure that the people who process workers' compensation claims are effectively carrying out the procedures required for a successful program. The TP A shall require one of the dedicated unit examiners to meet with city personnel, at the city's location, at least once annually to review program procedures regarding workers' ..,~_.,....-_._.~...- --compensation-reporting.r.equirements"and otheL_p[Qgrammatter~ th!!Lreq1.l!re . the.. timely participation ofthe city's personneL The TP A shall require an examiner to be available and readily respond to a the City's request for assistance with problem cases, including on-site visits to the city. The TP A shall provide the City of Redwood City with information regarding statutes, proposed changes to statutes, and changes to the rules and regulations affecting the City and its responsibility as a legally uninsured workers' compensation joint powers authority. 34. Employee Service~' As required, The TPA will develop, for review by the City of Redwood City materials which will provide information and guidance to member cities' employees regarding workers' compensation and the self-insurance program. As required, the TPA will assist injured employees in resolving problems that arise from injury or illness claims. 35. Conflict of Interest. The TP A shall avoid all conflicts of interest or appearance of conflicts of interest in performance of this document. If the TPA receives compensation from the City of Redwood City for services not included in this document, such as bill review services, managed care, or investigations, the TPA shall disclose all fees received from the City. Such disclosure shall be in the form of a letter and shall be received by the City each April 1. City of Redwood City Perfomlallce Standards Page 7 of7 April 28, 2006 ,_.,_'~,h -~'---'-"" -..- .- -,--,.,,---,,- "'~-'~--'-'---'---'-_.~.,_.__..._..