AgdaPkt 2002-10-14 - Laserfiche WebLink

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PROGRAM/PROJECT DESCRIPTION not related to state regulations. Human Services Agency encourages communication between Human Service Agency and Contractor staff. Conflict Resolution Contractor and Human Service Agency will meet on a regular basis to identify areas of potential disagreement and develop ways to prevent. B. Intake Contractor shall usc as it's standard form for intake the Screening and Assessment Tool (C-250). After addressing any emergency needs, if Contractor identifies a client as being eligible for TANF or other HSA services, that client will be referred to HSA staff for further assistance. If further Core services arc needed, HSA staffwill refer the client back to Contractor. Iftbe client is not eligible for HSA services, then the client remains with Contractor for services. C. Education and Training Contractor staff will participate in training provided by HSA as necessary to improve coordination and delivcr~ of services D. Family Self-Sufficiency Teams (FSST) Contractor will continue to participant in the FSST. Contractor staffmay be primary case managers for FSSTs, where they have the requisite traini~_g and experience. E. Entry of Client Data All clients of Contractor will have tbeir data entered into thc SMART database based on the following criteria: 1)Mutual clients (HSA and Contractor) and those who consent, will have all Screening and Assessment (SAT); data entered into SMART. 2)All other clients will have thc required SMART entries entered into SMART (name, date of birth and sex). 3)Exccptinns are undocumented clients unknown to HSA and those persons who do not consent to have their data entered into SMART. Contractor will explain to clients thc benefits of having their demographic information entered into SMART and shared with HSA, and will encourage all clients to consent to have the information shared with HSA. F. Technology Contractor will work with HSA on an ongoing basis regarding SMART and other systems and technology issues. HSA will supply SMART connectivity to Contractor, and pay all monthly and annual on-linc charges and Contractor shall maintain sufficient hardware capable of running SMART during the term of this Agreement. G. Feedback Within five working days ora referral to HSA, Contractor will receive feedback on thc disposition of the client. Thc feedback mechanism will be developed by HSA with Contractor input. H. Evaluation: HSA and Contractor, with the assistance of an HSA Research and Evaluation Specialist, will develop appropriate measures to assess the impact of welfare reform and SUCCESS on the Core Service Agencies. C:~_Rosa Mendoza~viy Documents~CONTRACT~Fair Oaks~Fair Oaks agree.wpd Page 11 of 20 foinn rev. June 28, 2002