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<br />EXHIBIT "A" <br /> <br />SCOPE OF SERVICES <br /> <br />1. City appoints consultant as agent to collect accounts which are now in possession of the <br />consultant, or which may be referred for collection to the consultant from this time forward. <br /> <br />2. City authorizes consultant to act in City's name, and to perform any and all lawful acts within <br />the provisions of the Federal Fair Debt Collection Practices Act and the California Robbins- <br />Rosenthal Fair Debt Collection Practices Act, which in the judgment of the consultant may be <br />necessary for the collection of such accounts. <br /> <br />3. City authorizes consultant to endorse the name of the City on such drafts, checks, money <br />orders, and other payments, payable to the City, which may be received by the consultant and <br />deposited into their customer trust bank account, on such collection accounts, subject to the <br />obligation of the consultant, to pay over the balance of such collections to the City following <br />the deduction of all amounts due consultant as hereinafter provided. <br /> <br />4. City agrees that all accounts now in the office of, or which may be referred hereafter to the <br />consultant, shall be retained by the consultant until canceled in writing by consultant and <br />consultant agrees to cancel any claim within 30 days after written demand from the City, <br />unless the claim is in the process of collection, or upon which legal action has been instituted. <br /> <br />5. City shall have the right to accept payment in full on any collection amount, except on an <br />account where legal action has been filed. However, all arrangements for deferred or <br />installment payments shall be made by the consultant. <br /> <br />6. Consultant agrees that legal action will not be undertaken on any account without written <br />authorization from the City. All costs of collection and suit shall be paid by the consultant. All <br />amount collected in addition to principal, including interest, court costs, and attorney fees, <br />shall be retained by the consultant to offset cost losses. <br /> <br />7. In consideration of acceptance of such amounts as mentioned above for collection, City <br />agrees to pay consultant a contingent commission of 25% for direct collection accounts, and <br />35% if legal action is required. <br /> <br />8. Consultant agrees to concept of "no collection = no fees". <br /> <br />Agreement under $1 OK <br />City Attorney Approved Version 111803 <br /> <br />4 <br />