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working the technical issue, r~notely or on-site, as determined by <br /> Motorola. <br />1.14 RestoreYRestoration: The effort r~tui~ed to bring F~tuipm~nt to the <br /> level for which it was designed, engineered and adjusted for <br /> performance in accordance with the manufacturer's published <br /> specifications, although such Equipment may not necessarily be <br /> malfunctioning. <br />1.15 Servicer: a Motorola Authorized Service Station or Motorola Field <br /> Service personnel. <br />1.16 Soft-ware: Includes Motorola and any non-Motorola Soft-ware that <br /> may be furnished with the Communications System. <br />1.17 Standard Business Day: Monday through Friday, 8:00 a.m. to 4:30 <br /> p.m., local time, excluding Motorola holidays. <br />1.18 Standard Feature: A software functionality for components of <br /> Customer's System that is available to Customer in the standard <br /> software release. <br />1.19 System: System is the communications system as defined in the <br /> Communications System Agreement. <br /> <br /> 6 <br /> <br /> <br />