AgdaPkt 2002-11-04 - Laserfiche WebLink

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ExmnIT D SERVICE AGRF, EMENT THIS SERVICE AGREEMENT is entered into by and between Motorola, Inc. ("Motorola") end the customer named in this Agreement's Attachments ("Customer"). Section 1 Definitions "Service Agreement" means this Service Agreement and its Attachments; "Equipment" means, collectively and in part, the communication equipment that is specified in the Attachments or that is subsequently added to this Service Agreement. Section 2 Acceptance The terms end conditions set forth in this Service Agreement and in Attachments will become the Service Agreement only when acknowledged and accepted in writing by Motorola's Schaumburg, Illinois Service Department. Section 3 Service Defined A. Motorola agrees to provide services for the Equipment as specified in the Attachments and in accordance with the following standards: (i) Motorola parts or parts of equal quality that are new or are warrented as "like new" will be used; (ii) the Equipment will be Serviced at levels set forth in Motorola's product manuals; end (iii) routine service procedures that are prescribed from time to time by Motorola for its products will be followed. B. All communication equipment purchased by Customer fi'om Motorola ("Additional Equipment") that is part of the same communications system or of similar type as the Equipment covered under this Service Agreement will be automatically added to this Service Agreement and will be billed at the applicable rates a~er the warranty period has expired. Motorola may also provide additional se~ices ("Above-Contract Services") at Customer's request that will be billed at Motorola's then applicable service rates. C. All Equipment must be in working order on the Star~ Date of the Service Agreement or at the time the Equipment is added to the Service Agreement. Customer must provide a complete serial number end model number list either prior to the Start Date or prior to the time that the Equipment is added to the Service Agreement end must indicate in the Attachments eny Equipment that is labeled intrinsically safe for use in hazardous environments. D. Customer must immediately notify Motorola in writing when eny Equipment is lost, damaged, or stolen. Customer's obligation to pay Service fees for such Equipment will terminate at the end of the month in which Motorola receives such written notice. E. If Equipment cannot, in Motorola's opinion, be properly or economically serviced for any reason including excessive wear, unavailability of parts, the state of technology, or the practical feasibility of the scope of Services as 26