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<br />additional cost to be determined on a per case basis. Updates are distributed via download from the SRS <br />ftp web site. <br /> <br />Term. The term of this Agreement shall be one year from the date stated in the initial paragraph and <br />shall be automatically annually renewed unless either party desires renegotiation or Licensee decides to <br />end participation in the SRS support program by giving either written notice to the other party at least ten <br />days before the expiration of the term then in effect. Payment for the year is due in advance, the day the <br />services begin. <br /> <br />Coverage Limitations. SRS agrees to provide support only for public safety application software <br />provided by SRS. Other software used by Licensee (word processing, spreadsheet, etc.) is not included <br />in this Agreement. PC and network operating system software and database system software is similarly <br />not included, although SRS may assist Licensee in isolating problems to this software. Also specifically <br />excluded is responsibility for administration, support, or maintenance of your server, computer network, <br />operating systems, or database. <br /> <br />This Agreement does not include hardware maintenance or assistance in diagnosing hardware problems <br />with the exception that SRS will assist Licensee in determining whether a problem is with the RIMS <br />application software. <br /> <br />All terms, conditions, and limitations set forth in the Sun Ridge Systems Software License Agreement <br />including but not limited to the indemnity and disclaimer provisions of Sections 4 and 5 thereof, are <br />incorporated herein by this reference and shall be fully applicable to the products and services provided <br />under this Agreement <br /> <br />For Sun Ridge Systems, Inc. <br /> <br />For <br /> <br />Name <br /> <br />Name <br /> <br />Signed <br /> <br />Signed <br /> <br />Title <br /> <br />Title <br /> <br />Date <br /> <br />Date <br /> <br />22 <br />