Agmt07 San Mateo, County of - FOCC - Information and Referral Svcs.

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Exhibit A1 Program/Project Description City of Redwood City - Fair Oaks Community Center Core Services FY 2007- 2010 In consideration of payments provided for in this Agreement, Contractor shall, under the general direction of the Director of the Human Services Agency, or her authorized representatives, provide services as described below: The funding provided through this Agreement represents less than 20% of the contractor's overall operational expenses for the provision of the following services. 1. CLIENTS TO BE SERVED: Low-income families, single parents, seniors, disabled and individuals needing assistance in meeting basic human needs relating to housing, food, shelter, clothing, financial support, energy assistance, advocacy, case management counseling, and follow-up. Low-income families and individuals needing help in assessing appropriate resources to meet their needs including education, employment, health, child care and legal assistance. Services will be provided in English and Spanish. 2. CLIENT SERVICES: Contractor will provide safety net services to 2300 unduplicated individuals and families per year for the term of this Agreement in the following service areas. On a quarterly basis Contractor will report the actual number of unduplicated individuals provided services in the following categories: Emergency Material Assistance, Emergency Shelter Services, and Case Management to provide those services. Definitions for and additional information regarding each category set forth below are located in the Core Services Procedure Manual at Section 15 Glossary, page 318. Contractor and County agree that the definitions set forth in the Glossary of the Core Services Manual are incorporated by reference as it is fully set forth in this Agreement. The Contractor will provide the following services, supporting activities and related information from July 1, 2007 through June 30, 2010. A. Contacts with residents of the County by phone, walk-in or outreach. B. Comprehensive Needs Assessments. C. Emergency Material Assistance (food, clothing, shelter, infant needs and transportation) based on a comprehensive Needs Assessment that identifies need. D. Emergency Shelter Services. E. Crisis Intervention. F. Provision of technical assistance services including translation or interpretation services, forms completion and letter writing. G. Information and Referral to appropriate social service programs for English and non-English speakers. H. Employment Assistance including referral to employment or job training programs. I. Advocacy Services. J. Financial Evaluation for individuals who are applying for contractor's programs and/or screening for other financial aid programs offered to residents of this County. K. Follow-up Services of case intakes.