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CITY OF REDWOOD CITY <br />INFORMATION TECHNOLOGY MANAGER (continued) <br /> <br />JOB RELATED AND ESSENTIAL QUALIFICATIONS <br /> <br />Knowledge of: <br /> <br />· Principles of data processing, computer networking, and voice technology. <br />· Principles and techniques of computer software development, procedure <br /> analysis and design. <br />· Modern office practices, procedures, methods, and equipment. <br />· Principles of supervision, training, and performance evaluation. <br />· Research techniques, methods, and procedures. <br /> · accounting principles and terminology. <br /> · payroll applications. <br /> Unix operating systems. <br /> Pick Basic programming language. <br />· MS-DOS, Windows and Macintosh. <br />· Netware and Windows for Workgroups. <br /> Wide Area Networks O/VAN). <br />· PBX and voice mail functionality and technology <br /> <br />Ability to: <br /> <br />· Analyze informational requirements and needs, identify problems, examine <br /> alternatives, reason logically, and design implementation procedures. <br />· Develop conclusions and recommendations. <br />· Develop, revise, install, and utilize automated systems and procedures. <br />· Continuously innovate and seek new technologies for the City's employees. <br />· Prepare complex statistical reports. <br />· Maintain the confidentiality of departmental information <br />· Deliver excellent customer service. <br />· Communicate clearly and concisely, both orally and in writing. <br />· Establish, maintain and foster positive and harmonious working relationships <br /> with all customers and clients. <br />· Recruit, train, supervise and evaluate professional and technical personnel. <br />· Procure and manage new voice technology for the City. <br />· Manage outside consultants in order to upgrade data and voice systems. <br />· Continuously seek additional sources of revenue for the City. <br /> <br /> Page 2 <br /> <br /> <br />