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6.A. - Page 54 of 68 <br />Version 2.0 <br />John Smith <br />1234 DemonslrationWay <br />Sacramento, CA 95819 <br />6!28!2018 <br />Dear John Smith <br />The following is your payment schedule. <br />Installment # Due Date Amount <br />2577 413/2018 $203.25 <br />Total $203.25 <br />Sincerely, <br />C. Use Case: <br />■ A customer came in to the office to ask about an outstanding bill. Customer Service worked <br />with the Customer to create a Payment Arrangement to avoid being shut-off. Customer <br />Service would like to print out the Payment Arrangement schedule to provide to the <br />Customer. <br />3.2 Open Payment Arrangements <br />This report will display one or more active Payment Arrangements. <br />A. Report Parameters <br />• Customer Id — Enter the Customer id if you wish to see a specific Customer's Payment <br />Arrangement, if you wish to see all open Payment Arrangements, enter % in this field. <br />B. Report Output <br />• Arrangement #, Customer Id, Customer Name, Arranged Amount, Amount Paid, Remaining <br />Balance <br />• This report will return all Payment Arrangements that have not been closed at the current <br />time. <br />REV: 04-23-59 PR <br />Page 517 of 64 <br />TruePoint Solutions <br />-50- www.truepointsolutions.com <br />ATTY/AGR.2019.106ITruePoint TrueBill Utility Billing System 62 <br />