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6.F. - Page 29 of 180 2.0 The implementation services to complete the City of Redwood City, California Enterprise Resource Planning (ERP) System implementation project is organized into three Project Phases. The project team will follow the CherryRoad deliverable/milestone-based implementation methodology to achieve the City objectives and deliver a successful project implementation. Within each project phase, the CherryRoad methodology organizes the implementation services into Implementation Stages and Releases as depicted in the diagram below. Implementation Stages—project implementation deliverables and milestones are organized into sequential Implementation Stages. Each Project Phase will follow the CherryRoad methodology which consists of the following four Implementation Stages: • Stage 1 Planning & Discovery — The project team will develop a series of planning deliverables that establish the implementation approach and project standards. The project team will conduct initial discovery sessions along with a network assessment, which will include business units, to gain understanding of the Oracle Cloud applications and how they align with City business processes, legacy system data, and operational considerations. CherryRoad will create a decision document for networking options. The decision document will take into consideration the current wide -area network, internet connectivity, single sign -on, identity management and other important technical factors. • Stage 2 Configuration & Prototypes—The project team will configure the Oracle Cloud applications to align with City requirements while also developing required conversions, interfaces, and reports. A series of prototype work sessions are conducted with CherryRoad and the appropriate City staff to demonstrate how City requirements will be met using the Oracle Cloud applications, and what business process changes will need to be implemented by the City. • Stage 3 Testing & Training — The project team will conduct system integration and user acceptance testing to confirm the application configuration, converted data, interfaces, and reports meet the end- to-end business processes of the City and provide all functionality specified in the PO4 Project Scope Document. The decision to remove any Requirements from the Solution in the Project Scope Document will be clearly specified therein. During this stage the project team will also execute the training program, which end-user training. • Stage 4 Implementation & Support —The project team will execute the steps required for the City to go live on the Oracle Cloud applications, including the migration of application configuration, converted data, interfaces, reports, and security. The go live is then followed by CherryRoad production support services. EXHIBIT STATEMENT OF WORK A - 7 ATTY/AGR/2019.118/CHERRYROAD ERP IMPLEMENTATION SERVICES REV: 05-13-19 PR Page 21 of 172 136