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6.F. - Page 76 of 180 Number: F08 Deliverable Name: Complete User Acceptance Test Stage: 3 -Testing & Training Track: 2 - Functional Type: Milestone Description: The F08 Complete User Acceptance Test milestone marks the completion of the User Acceptance Test cycle as defined by the POS Test Plan deliverable. Completion of the F08 Complete User Acceptance Test milestone certifies that the system is ready for Go -Live. Sub-Deliverables/Milestones: There will be a Complete User Acceptance Test milestone for each project phase, resulting in the following sub -milestones: • F08.1 Complete User Acceptance Test - Phase 1 • F08.2 Complete User Acceptance Test - Phase 2 • F08.3 Complete User Acceptance Test - Phase 3 Format: NA Redwood City Role: The City will be responsible for completing the following tasks in accordance with FOS Test Plan: • Prepare user acceptance test scripts • Execute user acceptance test cycle • Document user acceptance test results CherryRoad Role: CherryRoad will be responsible for completing the following tasks in accordance with the FOS Test Plan: • Prepare unit, system, test scripts and methodology (if combining in one deliverable) • Support Redwood City user acceptance test • Resolve issues and problems uncovered during user acceptance test cycle Acceptance Criteria: The scope, participants, and schedule of F08 Complete User Acceptance Test milestone will follow the approach established by the POS Test Plan deliverable. The F08 Complete User Acceptance Test deliverable is complete when: 1. Requisite Test Scripts have been documented for the user acceptance test cycle 2. User acceptance test scripts have been executed or placed on hold by the City and CherryRoad 3. All issues have been recorded in accordance with the P02 Project Management Plan 4. No critical issue preventing production go live remains open. A critical issue is a defect or error that prevents the proper functioning of a Requirement without a functional work around. City, in its sole discretion, may agree to designate a critical issue as non-critical to avoid a delay in production go live. S. Non-critical issues will be resolved by CherryRoad during the Production Support period or on such other schedule as is mutually agreed upon in writing. Deliverable Assumptions: 1. The method for determining priority and urgency of test scripts and test issues will be defined by the POS Test Plan deliverable. 2. F08 Complete User Acceptance Test will be executed in the environment established by the DOS Release 4 Prepared milestone. EXHIBIT A APPENDIXA DELIVERABLE DEFINITIONS A -A - 15 ATTY/AGR/2019.118/CHERRYROAD ERP IMPLEMENTATION SERVICES REV: 05-13-19 PR Page 68 of 172 183