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Agmt19 True Point Solutions
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Agmt19 True Point Solutions
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Last modified
2/18/2026 4:05:08 PM
Creation date
5/28/2019 9:22:17 AM
Metadata
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Template:
Agreement
Contractor Name
True Point Solutions
PROJECT NAME
True Bill Utility billing system
RMP File Number
304
Date
5/21/2019
MO Ref
19-093, 21-043
Amendment
Yes
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Agreement for TruePoint Services Exhibit B — RFP Requirements <br />Provides the ability to create site/subsite grouping (i.e. a site <br />is a group of meters of various water types on a contiguous <br />parcel(s) of property (e.g. commercial, irrigation, fire, etc.)) <br />Y <br />(i.e. a subsite is a group of meters with the same water use <br />type on a contiguous parcel(s) (e.g. irrigation)) <br />Provides additional/flexible fields for tracking customer <br />account attributes for water budget creation (e.g. pool, <br />Y <br />water features, turf, turf square footage, owner, tenant, etc.) <br />Provides the ability to "flag" an account for special programs <br />/ discounts (e.g. low-income assistance) and the "flag" apply <br />Y <br />defined charges, discounts, etc. <br />Provides the ability to define, add, change, and delete an <br />unlimited number of rate code types and amounts for water, <br />Y <br />recycled water, sewer, and refuse utilities <br />Provides the ability to define an effective date for rate tables <br />and prorate charges based on the effective dates <br />y <br />Provides the ability to define service rates that are <br />consumption based, fixed, flat, percentages, budget based, <br />Y <br />and/or tiered <br />Provides the ability to base charges for non -metered services <br />y <br />billing factors <br />Provides the ability to define distribution of fees to multiple <br />general ledger accounts based on user -defined account type, <br />Y <br />fee category, service type, tier or reason code <br />Provides the ability to define, add, change, and delete an <br />unlimited number of service types <br />y <br />Provides the ability to enter stop and start dates for <br />y <br />individual fees on an account <br />Provides the ability to run projections based on water rate <br />y <br />study assumptions <br />Provides the ability to mass update/modify fees based on a <br />y <br />percentage <br />Supports the ability to receive data from a 3rd party that is a <br />critical variable to the calculation of water billing. <br />-Receive water budget Information <br />y <br />-Use this variable as part of a billing tier determiner <br />Please confirm that the proposed system will provide the <br />functionality, and billing needs included on CITY'S website: <br />http://www.redwoodcity.org/departments/ad min istrative- <br />services/finance/utility-services/utility-rates-how-to- <br />Y <br />pay#water <br />Any exceptions are to be communicated. Answering "Y" to <br />this requirement indicates that the proposer has reviewed <br />REV: 04-23.19 PR <br />Page 25 of 64 <br />RFP Requirements Page 25 <br />ATTY/AGR2019.106/TruePoint TrueBill Utility Billing System <br />
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