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Numbers and capabilities of staff that will be needed Reserves of supplies and raw materials, keeping in mind suppliers may be affected and their services may be curtailed or unavailable • Develop a back-up staffing strategy with the possibility that up to 40% of staff could be off work. Identify employees with skills that can be used and implement cross -training measures among employees, as appropriate, to ensure continuation of essential services. • Update current vendor support lists and maintain adequate inventory of personal protective gear such as gloves and masks (N95) for normal use as well as for needs during pandemic phase (180 -day supply). • Train in pandemic awareness and infection control procedures • Install hand sanitizer dispensers in utility buildings, as appropriate and distribute hand sanitizer to field service employees. Continue Phase 3 plus: M.: • Implementing remote access users utilizing Telecommute/ Remote Access Plan. • Plan on what communication method will replace meetings and face-to-face contact within department and externally. • Review essential functions and revise based on current information. Phase 4 — limited small • Stockpile reserves of supplies and raw materials. clusters human to • Continue cross -training measures among employees, as human. Spread highly appropriate, and to ensure continuation of essential services. localized not well Identify employees with skills that can be used in essential adapted to humans. functions (e.g., past employment or training that relates to an essential function). • Inspect inventory of personal protective gear to ensure it is serviceable and adequate quantities are available (gloves and masks [N95] for normal use as well as for needs during pandemic phase). • Develop procedures for customer contact related to essential services and other inadvertent contact that may occur. M.: