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<br />EXHIBIT A <br /> <br />CITY OF REDWOOD CITY <br />CORA (Community Overcoming Relationship Abuse) <br />FISCAL YEAR 2007/2008 <br /> <br />CONTRACT OBJECTIVES <br /> <br />Quantifiable Goals to be Provided With Performance Indicators (how you will <br />Requested Funds measure the quantifiable goal) <br />Serve 3,500 callers on the 24-hour Crisis CORA's Crisis Line staff log calls on hotline <br />Information Line, 400 of which will be residents forms, which are then entered into an Access- <br />of Redwood City. based database. Reports are generated from <br /> the database for reporting purposes. <br /> Information logged includes vital demographic <br /> data such as the caller's city of residence, <br /> ethnicity, and income. <br />80% of callers utilizing CORA's 24-hour Crisis Measured by the caller's ability to restate their <br />Line in a crisis situation will end the call with Safety Plan to the crisis line counselor. <br />Safety Plan. A Safety Plan is a detailed method <br />of preparation by which a victim can follow to <br />increase their safety in the event of a future <br />episode of abuse. <br />45 callers from Redwood City that contact Crisis Intervention counseling (both individual <br />CORA during a crisis situation will go on the and support group) is documented by sign-in <br />receive crisis intervention counseling from sheets and counselors notes then entered into <br />CORA Peer Counselors (one-on-one counseling the agency's database. <br />and/or through support group). <br /> <br /># of Unduplicated RWC Residents/Households to be Assisted (Only programs serving <br />individuals ma re ort b individuals. All others should re ort b households <br /> <br />400 of CORA's Crisis Line callers will be residents of Redwood City <br /> <br />ATTY/AGR/2007.043 <br />082807 <br /> <br />7 <br />