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Subject <br />III. Additional Services - available for an additional fee subject to a written amendment <br />executed by both parties <br />1) Special Training: PCRC offers orientations to city staff about the mediation program and its <br />services as part of the basic contract. In addition, there are training opportunities for <br />supervisory personnel, public contact employees and department managers that include <br />theory and practice of interest -based conflict management, negotiation, mediation and <br />facilitation skills. <br />2) Conflict Assessment/Consultation: PCRC can assist cities, as well as local community <br />organizations/groups to assess specific conflict situations, analyze concerns of stakeholders <br />and develop strategies for pro -active and interest based conflict resolution. PCRC utilizes its <br />staff, volunteers, professional mediators and local representatives in this assessment <br />process. The conflict assessment process usually involves third party neutral contact with <br />stakeholders to gather input and provide information about interest -based conflict <br />resolution. <br />3) Multi-party Mediation Services: PCRC can provide mediation services to intact groups or in <br />conflict situations with multiple stakeholders. After an initial consultation and planning <br />process, PCRC staff or skill volunteer mediators will help the parties work together to <br />resolve their dispute and establish positive future steps. <br />4) Conflict Resolution System Design: PCRC can assist organizations in building internal conflict <br />resolution capacity, i.e. the development of policies and procedures for interest -based <br />dispute prevention and early resolution. This service is tailored to the unique needs of the <br />individual group, but is based on recognized and proven design principles. <br />Payment shall be made in two equal installments. First installment will be due one <br />month after contract is signed, and final installment due on May 31, 2020. <br />REV: 09-09-19 VR <br />ATTY/AGR.2019.229/Peninsula Conflict Resolution Center (Page 11 of 11) <br />