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8.A. - Page 38 of 56 <br />ATTACHMENT B: Overview of the Retail Industry Today <br />By Christine Firstenberg, Retail Real Estate Resources, <br />According to Business Insider (May 2019) it is expected that more than 7,000 store locations will close in <br />2019. (Payless Shoes, Dress Barn, Chico's, Family Dollar ) are companies with stores that have closed in <br />the past year, to name a few). Not all these companies are going out of business completely; some are <br />reducing the number of stores or reducing the size of stores in preparation for what many retailers <br />believe to be a more significant correction. <br />Much of the "Retail Apocalypse" news has identified online sales as the culprit for store closings, with <br />Amazon as the primary culprit. Amazon has definitely played a significant role (Amazon sales accounted <br />for 49% of 2018 e-commerce sales) in the changes occurring in the retail industry, but online retail sales <br />accounted for only 10% of total retail sales in the United States in 2017, but the percentage of sales is <br />steadily increasing and is expected to reach 12.4% in 2020.1 <br />There are many segments of the retail industry that are still experiencing growth, and, will continue to <br />do so as long as the economic conditions stay strong. Brick and mortar store locations have proven to <br />actually be more important to consumer shopping patterns than originally expected by many online <br />businesses. The greatest areas of retail growth for the next few years are not e-commerce sales that <br />exclude stores, but rather e-commerce that includes expansion of brick and mortar stores. The <br />combination of online and brick and mortar create a halo effect for one another, increasing sales for the <br />retailer whom uses both purchasing options. It has been shown if a store closes in one region, their <br />online sales also decrease in that region (IHL G Aug 2019). The interdependent relationship of <br />online/brick and mortar is why Amazon, Warby Parker, Casper and other retailers are opening brick and <br />mortar stores as quickly as possible. <br />There are sections of the retail industry where sales have weakened. This is most apparent in soft goods <br />and department stores. In 2017, Cowen Research estimates that the United States had twenty times <br />the amount of soft goods/department store retail square foot per capita than Germany. This is obviously <br />unsustainable and we are seeing the correction in that sector. Between 2017 and the first quarter of <br />2019 there was a reduction of 9,651 stores in the soft goods and department store sector. This is <br />extremely apparent in the regional malls, where a majority of these store closures took place. Most <br />notable closures include store locations of Macy's, J.C. Penney, Sears, and Victoria's Secret. The closures <br />number does not include stores that are not being opened by retailers not expanding. <br />Other sectors struggling, although not nearly as much, are sporting goods, furniture, hobby stores, <br />books and electronic stores, which range in a decline in sales (thru June 2019 per IHL Group, a retail <br />market research firm) of 4.3% to 6.7% for year over year same store sales. The Dollar Store expansions <br />seen in 2017 and 2018 have leveled off but there is a large increase in the number of "C" store (7 -Eleven <br />and others) expansions that have taken its place in this time period. <br />Grocery store expansion in the San Francisco Bay Area slowed when Amazon bought Whole Foods in <br />2017 and has not rebounded yet. Other parts of the country have seen an influx of new grocery stores <br />such as Aldi, Lidl and Publix, none of which have yet located in the Bay Area. <br />1 https://www.statista.com/statistics/379112/e-commerce-share-of-retail-sales-in-us/ <br />258 <br />