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CITY OF REDI~YOOD CITY <br />HUMAN RESOURCES TECHNICIAN (Contlnued~ <br /> <br /> Business arithmetic. <br /> <br /> Correct business English, including spelling, grammar and punctuation. <br /> <br /> Techniques for dealing with employees and the public, in person and over the <br /> telephone. <br /> <br /> Ability to: <br /> <br /> Prepare clear and concise reports, correspondence and other written materials <br /> from brief oral or written instructions or prior materials. <br /> <br /> Interpret, apply and explain personnel rules, regulations and procedures. <br /> <br /> Compile, summarize and maintain accurate records and files. <br /> <br /> Make accurate arithmetic calculations. <br /> <br /> Operate standard office equipment, including a personal computer. <br /> <br /> Type at a net rate orS0 net words per minute from printed copy. <br /> <br /> Use initiative and independent judgment within established procedural guidelines. <br /> Organize own work, set priorities and meet critical deadlines. <br /> <br /> Deal successfully with employees and the public, in person and over the telephone. <br /> Experience and Training Guidelines: <br /> <br /> Any combination of experience and training that would likely provide the required <br /> knowledge and abilities is qualifying. A typical way to obtain the knowledge and <br /> abilities would be: <br /> <br /> Experience: <br /> <br /> Three years of office administrative or clerical support experience. <br /> Experience in a public agency human resoumes setting is highly desirable. <br /> <br /> Education: <br /> <br /> Equivalent to graduation from high school supplemented by course work in <br /> personnel, office administration or a field related to the work. <br /> <br /> <br />