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The Need for Action <br />Congestion, unpredictability and limited transit options present <br />mobility challenges for all — but some groups are more vulnerable. <br />■ Shift -based or hourly -wage workers, who may lose a job or wages due <br />to tardiness <br />■ Low-income households, which spend a greater share of income on <br />transportation <br />■ Parents and caregivers, who may pay fees for every minute they are <br />late to pick-up <br />