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<br />88 <br />Page 27 <br /> <br />d. General Information-providing information and services that <br />are relevant to our community's lives. <br /> <br />Goal 1: Increase information access. <br /> <br />d.1.1. Increase the number of pUblic internet stations 100% for all ages. (09/06) <br /> <br />Completed. <br /> <br />d.1.2. Dedicate computers for specific uses such as downloadable eBooks, and use <br />signs as a marketing tool. (09/06) <br /> <br />Not complete. <br /> <br />1.3. Redesign and evaluate the Library webpage and virtual library service in English <br />and Spanish. (01/08) <br /> <br />Ongoing. <br /> <br />d.1.4. Increase access to the Local History collection through web access, museum <br />displays and programming. (07/07) <br /> <br />Ongoing. Current status: researching copyright implications of digitizing Local History <br />photographs for free online access via the library's webs/te. ffJcreased open <br />hours from 20 to 24 hours/week and from 3 to 4 days/week, and added access by <br />appointment for other times. <br /> <br />d.1.5. Explore models of virtual reference such as chat or online. (01/07) <br /> <br />Completed. Currently using Instant Messaging (1M) as an inter-office <br />communications tool. Live 1M reference service to the community forthcoming. <br /> <br />d,1.6. Train staff to be knowledgeable with technology such as digital resources and <br />eBooks in order to teach and assist customers. (annually) <br /> <br />Completed / Ongoing. Training is regular element of biweekly IS group meetings, <br />A/so make frequent use of available training workshops, web casts, classes, etc. <br /> <br />Goal 2: Increase programs for adults. <br /> <br />d.2.1. increase the number of classes offered on technology applications by 25% a <br />year. (annually) <br /> <br />Completed! Ongoing. /Vow offering two basic technology classes in Spanish per <br />week (one at Main & one at Fair Oaks). Adding weekly basic classes in English at <br />Main in May 2007. Also regularly offer one-shot advanced technology classes on <br />topics such as Creating Your Own 810g, Using RSS Feeds, Digital Photo <br />Management. 'v1Iikis and Wikipedia, ete, <br />