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4.A - Page 13 of 15 <br />EMC Research #19-7456 -10- <br />67. What do you think would be the best way for the City of Redwood City to communicate with the <br />local community on information about local news and events — by email, text message, print mail, <br />online newsletter, the city website, social media or something else? (IF SOMETHING ELSE) What <br />would be the best way to receive communications? <br />Email 36 <br />Text message 17 <br />Print mail 12 <br />Online newsletter 9 <br />City website 6 <br />Social Media 14 <br />Something else (Please Specify) 5 <br />(Don't know/Refused) 2 <br />68. Thinking about paying fees, bills, or other costs to the City, how would you prefer to pay? Online, in <br />person, by mail, or some other way? <br />Online 78 <br />In person 3 <br />By mail 13 <br />Some other way (Please Specify) 2 <br />(I don't pay fees/bills/costs to the City) 3 <br />(Don't know/Refused) 1 <br />69. [ASK IF Q68 =2-4 `in person/by mail/some other way'] Why would you prefer to pay this way rather <br />than online? (OPEN ENDED, ACCEPT MULTIPLE RESPONSES) (n=73) <br />Security concerns/don't trust online 29 <br />Prefer the methods I used 26 <br />More convenient/easier 15 <br />Don't have access to technology 5 <br />Not reliable/dependable 4 <br />Don't like it 2 <br />Other 13 <br />Don't Know/No Opinion 7 <br />70. Do you have a neighborhood association? <br />Yes 32 <br />No 45 <br />(Don't know) 23 <br />'EIM <br />research <br />14 <br />