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Background <br />City-wide community satisfaction surveys <br />conducted periodically since 2001 <br />Last survey was completed in 2015 <br />EMC Research has over 30 years of <br />experience in market research and data <br />analysis — selected through competitive bid <br />process <br />Survey results allow City staff to capture <br />metrics and data to help prioritize City <br />initiatives and improve service delivery <br />Redwood <br />City <br />Results of 2019 Community Satisfaction Survey <br />3 of 44 <br />