Laserfiche WebLink
M� <br />Preferred Payment Method research <br />Residents overwhelmingly prefer paying fees and bills online. There are some residents who prefer other payment methods <br />because of security concerns, established habits, and convenience. <br />Online <br />In person <br />By mail <br />Sorneother way <br />18°r <br />Don't pay fees/bills <br />/Costs to the City 39'a <br />Don't know 1% <br />Q68. Thinking about paying fees, bills, or other costs to the City, how would you prefer to pay? Online, in <br />person, by mail, or some other way? <br />Security concerns/don't trust online <br />Prefer the methods I use <br />More convenient/easier <br />Don't have access to technology <br />Not reliable/dependable <br />Don't like it <br />Other <br />Don't Know/No Opinion <br />29 <br />25 <br />15 <br />5 <br />4 <br />2 <br />13 <br />7 <br />Redwood <br />CityIQW <br />b <br />Results of 2019 Community Satisfaction Survey <br />38 of 44 <br />