Agmt20 Star ELevator, Inc. - Laserfiche WebLink

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EXHIBIT A SCOPE OF SERVICES AND FEE I. Scope of Services The Contractor shall provide elevator maintenance services for all elevators, incline lifts and chair lifts owned by the City. There are sixteen (16) locations owned by the City: twelve (12) hydraulic elevators, three (3) wheelchair lifts, and one (1) material lift in the City. A. Contractor Competence Requirements During the term of this Agreement, the Contractor shall satisfy and maintain the following criteria: 1. The Contractor shall have a current license to perform the work in conformance with the provisions of the State Business and Professions Code. 2. The Contractor shall have satisfactorily performed other contracts of a similar nature and magnitude and shall have been in business at least ten (10) years. 3. The Contractor shall have the requisite skilled and experienced elevator mechanics and adjusters under its direct employment and supervision. 4. The Contractor shall certify that a member of its supervisory personnel regularly engaged in inspection and supervision will visit each listed elevator at least semi-annually to observe the quality of maintenance and to make certain that the quality of maintenance meets the specified standards. The supervisor shall report his/her findings in writing to the City's Facilities Manager. 5. The Contractor shall have the necessary access to repair parts so they can be obtained within a maximum of two (2) business days, in order to minimize elevator downtime. 6. The Contractor shall have a call center that is available 24 hours per day, 365 days per year, which can dispatch technicians to the site within the specified time allowed. B. Preliminary Inspections and Repairs Contractor, prior to submitting its bid, conducted an industry -standard visual examination of the listed elevators and lifts. An examination of this nature is insufficient to determine the condition of the equipment or to what extent contractual performance standards are being met. As such, Contractor shall have 45 days from the Effective Date of this Agreement to conduct an in-depth examination of the equipment and to submit a proposal for the recommended repairs that will be reasonably necessary in order for Contractor to provide full coverage of the equipment under this Agreement. Such proposal shall include a recommended scope of work and price for each elevator or lift. C. Preventative Maintenance Requirements 1. The Contractor shall systematically examine, adjust, clean, and lubricate the elevators in accordance with the manufacturer's specified preventative maintenance schedule. 2. The Contractor shall assign primary and backup technician(s) to this account. An account representative shall also be assigned to be the contact for communications regarding the contract. REV: 11-27-19 EI