AgdaPkt 2020-10-12 Joint SA PFA - Laserfiche WebLink

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6.C. - Page 1 of 6 /<4-io'k Redwood CitylCallifornia wended 1967 \now DATE: October 12, 2020 SUBJECT STAFF REPORT To the Honorable Mayor and City Council From the City Manager Update on the status of utility late payments and rate assistance usage, and consideration of a six-month extension of the late payment penalty waiver RECOMMENDATION 1. Accept the update on the status of utility late payments and rate assistance usage; and 2. Adopt a resolution waiving late payment penalties and interest for solid waste, water and sewer utilities for the period of September 2020 through February 2021 for residential and for commercial customers due to the COVID-19 pandemic. STRATEGIC PLAN GUIDING PRINCIPLE Healthy Community for All BACKGROUND At the March 23, 2020 City Council meeting, the City Council directed staff to research opportunities to defer or eliminate late payment penalties for utility payments and to present recommendations to the City Council. At the April 6, 2020 City Council Meeting, Council directed staff to develop a resolution to waive late payment penalties for solid waste, water and sewer utilities for the period of March 2020 through August 2020 for residential and commercial customers; to advertise the rate assistance program for low-income water and sewer utility customers; and to return to the City Council in the fall with an update on the status of late payments and rate assistance usage to determine whether to continue to waive the late payment penalty. At the April 27, 2020 City Council meeting, Council adopted a resolution waiving late payment penalties for solid waste, water and sewer utilities for the period of March 2020 through August 2020 for residential and commercial customers. Page 1 of 4 City of Redwood City 1017 Middlefield Road, Redwood City, CA. 94063 Tel: 650-780-7000 www.redwoodcitV.org 25