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EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY CUSTOMER TO NEXTREQUEST UNDER THIS AGREEMENT. 8.4. Insurance. NextRequest uses third party service providers to perform part of the Services. Because of the nature of these relationships, NextRequest shall not be required to ensure that such service providers meet the City's insurance requirements or to provide evidence of insurance. NextRequest remains fully responsible to Customer under this Agreement for Services performed by its third -party service providers to the same extent as if NextRequest performed the Services itself. Capitalized terms have the following meanings: "Customer Content" means all data that Customer or Customer Users store in, transmit to, or produce with the Service, or otherwise provide to NextRequest under this Agreement. Customer Content does not include Usage Data collected from Customer, Customer Users, or Requesters. "Customer User" means a person authorized by Customer, such as a Customer employee, to use the Service on Customer's behalf. Customer User does not include Requesters. "Intellectual Property" or "IP" means legally protectable rights related to patents, copyrights, trademarks, trade secrets, rights of publicity and any other proprietary intellectual property. "Prohibited Content" means content that, if disclosed to the public, would violate (i) the California Public Records Act (Govt. Sec. 6250 et seq.), or (ii) other applicable federal, state or local laws. "Requester" means a member of the general public who uses the Service to make a public records request. "Requester Content" means information provided by or collected from a Requester. Requester Content does not include Usage Data collected from Requesters. "Sensitive Information" means information such as financial data, personal data, individually identifiable information about children, individually identifiable health information, geolocation information about specific people, Social Security numbers, driver's license numbers, other confidential ID numbers, financial account numbers, credit or debit card numbers, personal identification numbers (PINs) or passwords, street addresses, phone numbers or other personal information. "Service" means NextRequest's integrated web -based service, which assists customers in responding to public records requests. The Service consists of a core web -based application and any optional modules which may be purchased by Customer. The details of the Service subject to this Agreement are set forth in the Order Form. "Service Providers" means third -party providers of services that are part of the Service. "Usage Data" means information other than Customer Content or Requester Content that is collected, directly or indirectly, from Customer, Customer Users, or Requesters by or through the Service, including information that incorporates or is derived from the processing of information, data or content by or through the Service as well as any information, data or other content derived from NextRequest's or its Service Providers' monitoring of Customer's access to or use of the Service such as information reflecting the access or use of the Service by or on behalf of Customer, any Customer User, or any Requester. REV: 09-25-2020 PR ATTY/AGR.2020.211/Next Request Co. (Public Records Act Request Automated System) (Page 19 of 23)