Agmt20 LifeMoves - Laserfiche WebLink

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EXHIBIT " A" SCOPE OF SERVICES AND FEE The services to be provided under this Agreement consist of outreach and engagement by two full-time (2.0 FTE) Case Managers to unsheltered individuals and families experiencing homelessness in the City of Redwood City [and the surrounding unincorporated areas, including North Fair Oaks]. Specifically, services will include: • Conducting outreach and engagement services to unsheltered individuals experiencing homelessness across the service area, and in particular, individuals living in RVs parked on the streets in the City; • Working with designated officials from the City of Redwood City or other agencies to identify where homeless individuals reside, and responding to those concerns; • Responding promptly to calls from the Redwood City Police Department regarding issues involving unsheltered homeless individuals in the service area. • Connecting clients to available community services, including to primary and behavioral health care providers, housing resources, and other providers of basic needs (such as meals, showers, toiletries, and emergency shelter). • Working with City officials to start up and launch a Safe Parking program for those living in RVs and other residents of Redwood City; • Providing intensive case management services to approximately 40 individuals each year, including connecting individuals to San Mateo County's Coordinated Entry System (CES) in order to access available shelter beds; • Participating in Multi -Disciplinary Team (MDT) meetings to strengthen the collaborative effort to effectively provide services to the unsheltered population in the region. The MDT utilizes a classic case management model, which is effective because it brings together a unique set of community members, all invested in each homeless individual's success. Objectives: During the grant period, LifeMoves will achieve the following objectives: • LifeMoves will initiate contact with 90% of homeless individuals identified by Redwood City officials; • 90% of homeless individuals contacted by Homeless Outreach Team (HOT) will be referred either to the City's Safe Parking program, or to CES for connection to available shelter beds and other services; and 70% of homeless individuals contacted by HOT will be offered ongoing, comprehensive case management, subject to caseload availability. ATTY/AGR.2020.092/LifeMoves (Page 11 of 12)