Laserfiche WebLink
6.D. - Page 171 of 179 <br />DocuSign Enve ope ID: C4AD8365-4748-4C7A-957C-BDF25F9BOF3E <br />AXONMaster Services and Purchasing Agreement <br />reement <br />Axon Auto -Tagging Appendix <br />1 Scope. Axon Auto -Tagging consists of the development of a module to allow Axon Evidence to <br />interact with Agency's Computer -Aided Dispatch ("CAD") or Records Management Systems ("RMS"). <br />This allows end users to auto -populate Axon video meta -data with a case ID, category, and location - <br />based on data maintained in Agency's CAD or RMS. <br />2 Support. For thirty days after completing Auto -Tagging Services, Axon will provide up to 5 hours <br />of remote support at no additional charge. Axon will provide free support due to a change in Axon <br />Evidence, so long as long as Agency maintains an Axon Evidence and Auto -Tagging subscription. <br />Axon will not provide support if a change is required because Agency changes its CAD or RMS. <br />3 Changes. Axon is only responsible to perform the Services in this Appendix. Any additional <br />Services are out of scope. The Parties must document scope changes in a written and signed <br />change order. Changes may require an equitable adjustment in fees or schedule. <br />4 Agency Responsibilities. Axon's performance of Auto -Tagging Services requires Agency to. - <br />4.1 <br />o:4.1 Make available relevant systems, including Agency's current CAD or RMS, for assessment <br />by Axon (including remote access if possible); <br />4.2 Make required modifications, upgrades or alterations to Agency's hardware, facilities, <br />systems and networks related to Axon's performance of Auto -Tagging Services; <br />4.3 Provide access to the premises where Axon is performing Auto -Tagging Services, subject <br />to Agency safety and security restrictions, and allow Axon to enter and exit the premises <br />with laptops and materials needed to perform Auto -Tagging Services; <br />4.4 Provide all infrastructure and software information (TCP/IP addresses, node names, <br />network configuration) necessary for Axon to provide Auto -Tagging Services; <br />4.5 Promptly install and implement any software updates provided by Axon; <br />4.6 Ensure that all appropriate data backups are performed; <br />4.7 Provide assistance, participation, and approvals in testing Auto -Tagging Services; <br />4.8 Provide Axon with remote access to Agency's Axon Evidence account when required; <br />4.9 Notify Axon of any network or machine maintenance that may impact the performance of <br />the module at Agency; and <br />4.10 Ensure reasonable availability of knowledgeable staff and personnel to provide timely, <br />accurate, complete, and up-to-date documentation and information to Axon. <br />Access to Systems. Agency authorizes Axon to access Agency's relevant computers, network <br />systems, and CAD or RMS solely for performing Auto -Tagging Services. Axon will work diligently <br />to identify as soon as reasonably practicable resources and information Axon expects to use and <br />will provide an initial list to Agency. Agency is responsible for and assumes the risk of any problems, <br />delays, losses, claims, or expenses resulting from the content, accuracy, completeness, and <br />consistency <br />Title: Master Services and Purchasing Agreement between Axon and Agency <br />Department: Legal <br />Version: 11.0 <br />Release Date: 8/6/2020 <br />ATTY/AGR.2020 266/Axon (Page 28 of 36) 210 <br />