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78 Page 29 Table 7 - Major Findings for Republic Qualifications and EXDerience . The company has extensive corporate experience in service transitions and new service initiations, is financially stable and well managed at the corporate J eve!. . The local and corporate management team identified is highly qual ified and the com pany has made it clear that it will hire the best available managers and supervisors as necessary if it is the successful proposer. . Diversion rates ranged from 34~56% of tonnage collected from other jurisdictions. . Very strong reference check results (see Table 17 and Appendix B). Transition Plans . The transition and contingency plan did not provide sufficient details to demonstrate the company's ability to successfully transition to the new services. Technical ProDosal . The company's proposal is in-part unresponsive to the RFP since it is based on occupying the Shoreway facility and did not include alternative sites for the North and South Districts. . Route drivers operate using paper route maps and work orders. The GPS equipment used on the collection vehicles is for vehicle tracking purposes only and is not proposed to be electronically integrated with billing and customer service systems as is standard for the other three proposers. . Republic's collection methodology for the On-Call (Bulky Item) Collection Service is similar to BEST's system and is also the second most conducive (Le., Norcal's is the most conducive) of the four proposers to achieve high levels of diversion since the company will use four different trucks to provide this service (Le., regularly scheduled solid waste truck, regularly scheduled recycling truck, regularly scheduled organics truck, and a flat-bed truck for bulky items). . The company's proposal to provide early delivery and storage of carts at residences is problematic since many residents have limited space to store two sets of receptacles and may start using the new carts well in advance of the actual commencement of collection services. . Routing is based on an 8-hour per day shift collection operation. The result is the need for more drivers and collection vehicles than the companies operating longer 9.0 and 9.5-hour shifts, Norcal and Allied, respectively (see Table 14). . Proposed a total of sixteen Customer Service staff (see Table 12). . The company's response with regard to providing weUdry collection service to the Town of Hillsborough is unresponsive to the RFP. Cost Proposal . Based on Republic's cost proposal, the estimated collection rate impact would be 51.75% higher than the approved and proiected 2008 Allied collection services SBWMA Collection Services RFP Selection Committee Report: Evaluation and Scoring of Proposals Page 18 of 31 August 21 , 2008