Laserfiche WebLink
6.1 C <br /> Page 12 <br /> EXHfBiT A <br /> CiTY OF REDWOOD CITY <br /> CORA (Community �vercoming Relationship Abuse) <br /> FISCAL YEAR 2008/2005 <br /> CONTRACT OBJECTNES <br /> Qua�fiabie Goals to be Provided With PerFormance lndicators(haw you wiil <br /> Re uested Funcis measure the uantlfiable aal <br /> Serve 5,300 ca!{ers on the 24-hour Crisis CORA's Cfient Services staff log calis and <br /> Information Line and Emergency Response incidents on department#orms,which are then <br /> Program (ERP),450 of which will be resident:s en#ered into an Acc2ss-based database. <br /> of Redwood City. Reports are generated from the clatabase for <br /> reparting purpases. Information logged <br /> includes viEal demograph"rc data such as the <br /> caller's city of residence,ethnicity, and <br /> income. <br /> 80°!0 of callers utiQizing CORA's Client Services Measured�y the caller's ability to restate their <br /> in a crisis situation will end the call with Safefi/ 5afety Plan to the crisis kine counselor. <br /> Plan_A Safety P4an is a detaited method of <br /> , preparation by which a victim can follow to <br /> increase their sa#ety in the event of a future <br /> episode of abuse. <br /> 100 callers from Redwood City thaf contact Case Management is documented by sign-in <br /> CORA during a crisis situation will go on to sheets and counselors'notes, then entered <br /> receive case management from CORA Servic:es into tt�e agency's database. <br /> staff. <br /> � ' <br /> 1 <br /> #af Unduplicated RWC Residents/Households to be Assisted{Only programs serving <br /> individuals ma re �rt b Pnrlividuais. All others should re ort b househoids <br /> 450 of CORA's Crisis.Line and ERP callers Hritl be residents of Redwood City <br />