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<br />EXHIBIT A <br /> <br />CITY OF REDWOOD CITY <br />RAPE TRAUMA SERVICES OF SAN MATEO COUNTY <br />Sexual Assault Services Program <br /> <br />FISCAL YEAR 2008-2009 <br /> <br />CONTRACT OBJECTIVES <br /> <br />Quantifiable Goals to be Provided With Requested Funds Performance Indicators (how you <br /> will measure the quantifiable goal) <br />Objective: Provide crisis intervention to 660 residents of RWC. Case management; Case reviews; <br />Outcome based measure: 80% of clients will be better able to identify Supervision <br />and address immediate and long-term trauma needs. <br />Objective: Answer 280 calls on RTS' 24-hour hotline to residents of Case management; Phone logs <br />RWC. <br />Objective: Provide counseling services to 30 residents of RWC. Case management; Case reviews; <br /> Supervision <br />Objective: Provide accompaniment and advocacy services to 35 Case management; Case reviews; <br />residents of RWC. Supervision <br />Objective: Provide information and referrals services to 315 residents Case management; Phone logs <br />of RWC. <br />Outcome based measure: 85% of clients will have gained an accurate <br />understanding of sexual assault, RTS' services, and or receive <br />appropriate referral information. <br /> <br /># of Unduplicated RWC Residents/Households to be Assisted <br />(Only programs serving individuals may report by individuals. All others should report by <br />households.) <br /> <br />660 residents of Redwood City <br />