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<br />EXHIBIT "A" <br /> <br />Waterworks Industries will perform the following services pursuant to the San Mateo <br />Countywide Water Pollution Prevention Program (SMCWPPP) Performance Standards for <br />Lagoon Management and Its amendments contained in the draft Lagoon Management Plan, July <br />2003 and at the direction of the Public Works Services Department authorized representative. <br /> <br />PROFESSIONAL SERVICES <br /> <br />A) CONSULTING <br /> <br />Waterworks Industries staff primarily Richard Carnation, Jason Young and Sarah Burnsed shall <br />provide all professional services necessary to represent the City of Redwood City to the State <br />Water Quality Control Board, Department of Pesticide Regulations, San Mateo County and any <br />other agency having authority over the management of the lagoon. The cost of these services <br />will billed according to Waterworks Industries Schedule of Fees. For the past ten years that <br />Waterworks Industries has provide services to Redwood City, Waterworks Industries has never <br />billed Redwood City for our attendance at the Regulatory Agencies meetings in an effort to show <br />good will and keep within the budgets. <br /> <br />Waterworks Industries encourages the use of community meetings to help educate and inform <br />the general public at Redwood Shores Lagoons. Richard Carnation will make himself available <br />for up to two community meetings per year at no charge to Redwood City. Additional meeting <br />beyond the included two annual meetings may incur billable time. For the past ten years that <br />Waterworks Industries has provide services to Redwood City, Waterworks Industries has never <br />billed Redwood City for our attendance at the Community meetings in an effort to show good <br />will and keep within the budgets. <br /> <br />Mr. Carnation will be the lead Senior Pest Control Operator for the City of Redwood City. Mr. <br />Carnation and other Waterworks Industries staff are available twenty-four hours a day for <br />answers to questions, and to implement emergency measures. All important phone numbers will <br />be listed in Section H - Communication Protocols. <br /> <br />B) WATEROUALITYMONITORING <br /> <br />The residents at Redwood Shores Lagoon demand the highest standard of water quality and <br />equally high customer service from the City of Redwood City Staff as well as from the firms the <br />City employs. As a result of these high standards, simply reacting to an outbreak of vegetation <br />or algae in a reactive manner was no longer acceptable (which was the historical management <br />practice). <br /> <br />ale <br /> <br />10 of 20 <br />