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<br />88 <br />Page 8 <br /> <br />energy audits to Redwood City residents. Before meeting with residents, each volunteer receives at <br />least seven hours of free training by Green@Home on how to install simple energy conserving <br />devices, how to perform a basic household energy audit, and how to inspire residents to conserve <br />energy. Follow-up contacts further encourage the residents to take additional actions. <br /> <br />The Green@Home program offers its services to renters and homeowners free of charge. During <br />scheduled household visits, known as HouseCalls, volunteers look for ways that residents can save <br />on their utility bills. With resident permission, the volunteers are trained to carry out the following <br />energy efficiency upgrades: <br /> <br />. Install a retractable clothesline <br />. Install up to three compact fluorescent Iightbulbs (CFls) <br />. Install a low flow showerhead and faucet flow restrictors (supplied by City of Redwood <br />City) <br />. Install power strip and advise on its use <br />. Install electric socket insulating gaskets <br />. Test for appropriate hot water and refrigerator temperatures and adjust as needed <br />. Teach the resident how to properly pump up their car tires to improve gas mileage <br /> <br />In addition, volunteers perform a basic home energy audit using an extensively researched checklist. <br />Participating households also receive free energy-saving devices to achieve measurable results. <br />Residents work with the volunteers to create a personalized Energy Savings Plan that lists the <br />upgrades that have been made and makes specific energy-saving suggestions that the residents <br />agree to implement on their own. <br /> <br />Talking with the resident for 20-30 minutes to develop this personal Energy Savings Plan is a key <br />element of the HouseCaU. Social science researchers have found that such one-on-one <br />conversations are the most effective method in creating behavior changes; written materials, media <br />campaigns and internet-based information are helpful, but much less effective than giving people an <br />opportunity to talk with others. During the HouseCall, the volunteer reviews the resident's utility bill <br />and, based on what's been seen in the home, recommends further energy-saving retrofits such as <br />insulation, power strips or new appliances, as well as suggests changes in habits such as washing <br />clothes in cold water. Residents are then asked to make a written commitment to follow through <br />with the recommendations - another proven social marketing technique. To further encourage <br />follow through, Green@Home volunteers phone residents two months after the HouseCall to check <br />on their progress. Data from these calls, including information about C02 reductions that result <br />from the follow up actions, is presented to the city. <br /> <br />In addition to the specific measurable benefits achieved at each HouseCall, Green@Home is also a <br />community awareness program. Social scientists have found that people are more likely to adopt <br />environmentally positive behaviors when they perceive that others are doing 50, too. Therefore} <br />Green@Home distributes colorful yard/window signs that say, "We're saving energy - and money, <br />toO!" to all HouseCall recipients. The sign invites others to participate and, although the results are <br /> <br />5 <br />