Agmt09 Port of Redwood City - Laserfiche WebLink

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effort for all emergencies during non-business hours. B. COMPENSATION 1. PORT agrees to pay to RWC the full cost of providing technology services as shown in this Exhibit A, as the same may be amended from time to time by written agreement between the Parties. 2. PORT and RWC acknowledge and agree that compensation paid by PORT to RWC under this Agreement is based upon RWC's cost of providing the services required hereunder, including salaries and benefits of employees. 3. PORT agrees to compensate RWC for Information Technology services. Direct external costs such as external contractors and equipment purchases on behalf of PORT are borne by PORT. Information Technology services costs include those expenses necessary to administer this Agreement. RWC will provide these services for an hourly rate of $135.72 during fiscal year 2009-2010 (July 1, 2009 to June 30, 2010). The hourly rate will be adjusted on an annual fiscal year basis. 4. Remote support will be billed in fifteen (15) minute intervals. 5. Terms of Payment. RWC shall invoice in arrears on the first of each month in the amount $407.16 (36 hours per year, times $135.72 per hour, divided by 12 months). 6. Charges for other services and special projects: Additional hours for special projects requested of RWC will be at the current rate in which the work was done and will be invoiced in the month following the completion of the requested service or incurred expense. Special projects are typically projects requested by PORT that require RWC resources well-above the initially agreed upon three hours per month, and where PORT wants to save the three hours for normal support, or where PORT wants RWC to track and invoice requested work separate from normal invoicing. Special projects are subject to RWC staff availability. External vendor charges and equipment purchases will be paid directly by PORT or reimbursed by PORT if paid by RWC, and shall be without RWC overhead fees. 7. End of year reconciliation: During July 201 0, RWC will reconcile the previous fiscal year's purchased hours (36) against the worked hours. RWC will invoice PORT for all worked and 8