Agmt21 CentralSquare Technologies, LLC

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Data Migration and Conversion Customer is upgrading to remain current on the software and to take advantage of added features and functionality available. Customer and CentralSquare agree to work together to review any custom scripts or other custom development used today in the TRAKiT.net software. Customer and CentralSquare will work to eliminate all custom scripts, stored procedures, and other customizations as part of the migration to the Community Development software. By doing so this will assist in streamlining this and software upgrades in the future. CentralSquare will migrate the Customer's existing TRAKiT.net database into the upgraded Community Development data structure. Assumptions: • Customer understands that the data migration is for the existing TRAKiT.net configuration as provided to CentralSquare on date of install. • Customer to fully test the system prior to Go Live per the project schedule. • Customer will be responsible for providing remote network access to CentralSquare. • The Customer must track any alterations made to their existing production TRAKiT.net database while testing the upgraded Community Development data structure and apply those changes (as needed) to the upgraded Community Development data structure with the guidance of CentralSquare. Any alterations made to the existing TRAKiT.net database by the Customer during migration will result in additional charges should CentralSquare need to correct. • Customer will provide IT support, as requested by CentralSquare, to affect changes to the Customer environment in support of this project. Consulting and Training CentralSquare will provide the following consulting and training: End Users Training: CentralSquare will provide training to end users. These are end users in each core functional area. The goal of this training is to train end users on the use of the new functionality of Community Development. This training will take place immediately prior to Go Live. System Administration Training: CentralSquare is including system administration training. The goal of this training is to train your Administrators on system maintenance. Responsibilities CentralSquare: • Agendas — One week prior to scheduled session. • Distance Learning Log — Within one week of completion of training • Tracking and updating the project schedule and milestones Customer: • Attend Training • Complete Homework (if applicable) • Review and Sign Distance Learning Log • Development of agency specific End User Guides (if applicable) ATTY/AGR.2020.307/Central Square (Page 24 of 26)