Laserfiche WebLink
<br />4 California Code of Regulations, Division 9, Contractor will promptly repair or <br />recalibrate it to ensure accurate operation. <br /> <br />C. The software proposed for use by the Contractor will meet the approval of the <br />AUTHORITY and must be accessible through an internet connection from off-site <br />locations by authorized AUTHORITY staff. <br /> <br />D. After AUTHORITY approval .of the software, the Contractor shall be solely <br />responsible for operation of the scale house computers and software. <br /> <br />E. The AUTHORITY shall install cameras in the scale house (and other areas of the <br />Shoreway Center). The cost of the installation and maintenance of the cameras <br />shall be borne by the AUTHORITY. Camera equipment and recordings will be <br />maintained by the Contractor and the Contractor will ensure that cameras record <br />all scale house transactions, inbound customer vehicle traffic, and vehicle <br />unloading. All camera views and recordings will be accessible through an internet <br />connection from off-site locations by authorized AUTHORITY staff. <br /> <br />F. Contractor shall trajn its scale house personnel in the proper uses of the scale <br />house weighing and computer system. Contractor will arrange for training to be <br />provided to persons designated by the AUTHORITY. <br /> <br />G. Scale house personnel will be trained in customer service and the capabilities of <br />the Shoreway Center so that they can thoroughly and accurately answer <br />customers' questions and provide excellent customer service. <br /> <br />H. All ,inbound self-haul loads will be inspected at the scales before entering and <br />tipping at the Facilities. <br /> <br />I. Contractor shall weigh materials delivered by the Member Agencies, and their <br />Collection Contractor and by any other municipalities or their Collection <br />Contractors. <br /> <br />J. Scale house attendants will determine the city or other jurisdiction of origin, type, <br />and acceptability of each load delivered. The scales attendants will measure <br />volume (cubic yardage) of self-haul customer loads and the weight of all <br />franchise loads and issue appropriate paperwork and receipts. <br /> <br />K. Contractor shall measure the volume of all self-haul materials. If actual weighing <br />of such- vehicles becomes legally required under state or federal law, <br />AUTHORITY shall make the necessary changes to the scales, including the <br />potential addition of new scales and scale lanes, to accommodate the weighing <br />efficiently. <br /> <br />L. Self-haul customers are to be charged Tip Fees based on the yardage of the <br />delivered Materials. The Contractor will perform the following to ensure that the <br />scale house attendants are providing accurate measurements of Self-haul <br />customer loads: <br /> <br />1) Train all scale house staff in the proper volumetric measurement of inbound <br />loads. <br /> <br />2) Monitor the accuracy of volumetric measurements and calculations on a <br />weekly basis through periodic spot-checks. <br /> <br />3) Document and record monitoring and spot-checks in a Scale Load Audit <br />binder available for inspection by the AUTHORITY. <br /> <br />Facility Agreement, Attachment 3 <br />General Operating Standards and Procedures <br />Page 8 of 13 <br />