Agmt09 South Bay Recycling, LLC - Laserfiche WebLink

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8. ADMINISTRATIVE SERVICES AND REPORTING A. Contractor shall staff an administrative office on-site and provide site management and supervisory staff as necessary to manage and oversee day-to- day recordkeeping, accounting, and operations functions, and to communicate to the public and AUTHORITY during business hours. B. Contractor is responsible for cash transactions and shall collect money from self-haul customers and non-Franchise users of the Shoreway Center and shall wire the scale house monies to the AUTHORITY as prescribed. The Contractor is responsible for all cash management at the scale house and shall be liable for any deficiencies in charges and cash collected from tip fees of inbound customers... C. Should the AUTHORITY chose to establish customer accounts for Self-haul customers, the collection of accounts payable and bad debt will be the responsibility of the Contractor. . D. Contractor will provide printed materials, minor site signage, after-hours telephone information service, and other services necessary to keep the public fully aware of the Shoreway Center business hours, acceptable materials, tipping fees, recycling options, and other items related to use of the facilities. E. Contractor will be responsive to the requests for information from the AUTHORITY and allow the AUTHORITY complete access to the information related to the operations and management of the Facilities. F. Contractor will provide monthly and annual reports to include at a minimum such items as: regulatory compliance and communications with regulatory agencies, staffing levels, tonnage reports and invoices, complaint log entries, and diversion and disposal data by jurisdiction. The Contractor shall provide the Authority and its representatives full and complete access to files and records pertaining to the weighing, billing, and other operations of the Shoreway Facility. 9. EMERGENCY PREPAREDNESS A. The Shoreway Center serves many cities and must be prepared to function in the event of a natural disaster. Towards this goal, the Contractor will coordinate with county and city departments and attend meetings related to emergency preparedness efforts. B. Prior to the commencement date, Contractor will prepare a Contingency Plan for all aspects of emergency operations including: equipment repair, permanent and temporary worker replacement, earthquake preparedness, and disruptions in shipping of recyclable commodities. The Contingency Plan shall list equipment repair vendors that will be used by the Contractor and include potential off site materials processors that can be used in an emergency. Facility Agreement, Attachment 3 General Operating Standards and Procedures Page 13 of 13