Agmt09 Cohen, Steven Esq- Law Office of

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INFORMATION FOR CLIENTS This enclosure provides information about the Firm's standard client-service practices, and it will clarify and confirm certain terms of this engagement. Please review this enclosure along with the accompanying engagement letter; together they will constitute the written agreement between us. The arrangements described here will apply to your account, effective immediately upon execution of the accompanying engagement letter, which I ask you to sign and return promptly. Costs and Expenses When the Firm receives bills from vendors relating to your matter, they may be forwarded to you for direct payment. For administrative ease, if there is no Cost retainer or if the Cost retainer has been depleted, the Firm may occasionally advance costs with the understanding that you will promptly reimburse all such costs, including court filing fees, process server fees, fax filing and court call fees, and other vendor fees. The Firm tries to include costs in invoices relating to the month in which such costs are incurred, but sometimes, because of a delayed vendor invoice, this cannot be done and the costs must be included in later invoices. In any event, you will be responsible for all costs that the Firm incurs or pays relating to your matter. Monthly Invoices The Firm sends out invoices on a monthly basis. Payment is due upon receipt and in any event within 15 days after the invoice is mailed. Since Firm invoices generally reflect time expended approximately 10 to 40 days prior to the date on the invoice, we greatly appreciate and expect prompt payment. Delinquent Accounts In the unlikely event an account becomes delinquent, the Firm will employ the same prudent collection procedures used by other businesses to ensure that clients who pay their bills promptly are not penalized for the additional costs associated with delinquent accounts. The Firm reserves the right to assess and collect late-payment charges of 1.5% per month on past due accounts. If your account becomes delinquent and if the Firm resorts to collection proceedings, you will be responsible for the Firm's attorneys' fees and costs incurred in those proceedings. Termination of Services The Firm may cease performing services and terminate its representation of you if you fail to pay any invoice when due, or otherwise breach our agreement, or if we believe termination is called for under applicable law, including legal-ethics rules. In the unlikely event that the Firm must withdraw, we will, of course, take reasonable steps to attempt to avoid any foreseeable prejudice to your rights. 1