Agmt09 Cohen, Steven Esq- Law Office of

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Rules of JAMS (i.e., the version of those rules in effect as of the date shown at the top of the accompanying Engagement Letter), before a single arbitrator, selected from the JAMS in San Francisco or San Jose. The parties shall be entitled to full discovery in accordance with the California Code of Civil Procedure for a period of ninety days after service of the demand for arbitration. The arbitrator shall resolve any discovery disputes. Unless the arbitrator decides otherwise, each party will bear its own attorneys' fees and share equally in the payment of the arbitrator's fees and costs. The arbitrator shall attempt to follow the law and not re-write the agreement of the parties. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. Choice of Law and Forum The laws of California shall apply in interpreting or enforcing this agreement. Any proceedings relating to this agreement shall be filed and heard in San Francisco or San Jose, California. Record Retention and Destruction At the conclusion of your matter, the Firm will return to you any valuable property you have entrusted to us, and the Firm will dispose of any and all superfluous documents consistent with maintaining their confidentiality. Unless you request otherwise, we will store the balance of the file for two years. After that two-year period, unless you make other arrangements and pick up the file, the Firm reserves the right to dispose of these files in the regular course of business, consistent with maintaining confidentiality. Questions The Firm strives to provide high quality, cost effective legal services and to provide you with accurate, understandable invoices. If you are ever dissatisfied with our services, our invoices, or any aspect of our relationship, please let us know immediately so that we can address your concerns. With good communication, we should be able to resolve amicably and informally any problem that might arise. 3