Agmt21 Animal Control Agreement Between San Mateo County and Cities

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11 Exhibit A In consideration of the payments set forth in Exhibit B, Contractor shall provide the following services: I. COMMON GOALS A. All parties agree to work on updating a new animal control ordinance during the next 12 months to include the availability of administrative citations. B. County and Contractor will provide Participating Cities (as defined in exhibit D to this Agreement) with information about the services provided by Contractor and excluded services. In the event the County receives a complaint from an official from a Participating City regarding the quantity or quality of services provided under this Agreement, the County will promptly forward such complaint to Contractor so that the parties may make good faith efforts to promptly resolve the issue and Contractor agrees to meet with officials from the County and/or Participating Cities as may be necessary to resolve such complaints. II. POLICIES AND PROCEDURES A. All policies and procedures shall be developed with the goal of animal welfare, enhancing the cost efficiency and quality of services provided to the County and Participating Cities, and to reflect best practices in the industry for animal control and care. Contractor’s Policies and Procedures shall be annually submitted to a committee of County and Participating City representatives, with committee members to be designated by the County Manager or the County Manager’s designee. The Contractor and committee members will work in good faith to resolve any differences or concerns regarding policies and procedures. B. The Contractor must establish comprehensive written policies and procedures for proper care and handling of animals. C. Such policies and procedures shall address all subjects encompassed by the scope of this Agreement, including shelter, veterinary care, and field services. Proper care includes but is not limited to, appropriate food and water, regular cleaning of kennels and cages, humane handling, veterinary care and a vaccination schedule including rabies vaccinations. D. Contractor shall establish policies and procedures in accordance with the Guidelines for Standards of Care in Animal Shelters published by the Association of Shelter Veterinarians, ASPCA, the Humane Society of the United States, and/or other currently accepted best practices for animal sheltering. Policies and Procedures shall focus on these areas: 1. Medical Health and Physical Well-Being 2. Euthanasia 3. Environment 4. Kennels/Cages 5. Capacity for Care 6. Behavioral Health DocuSign Envelope ID: 6C491BB9-BC86-4B49-A708-70DFC750A9BD