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33 <br /> <br />1. Provide online information on how pet owners can license their pets to include <br />locations for purchase and web addresses. <br />2. Issue replacement tags to dog owners whose license tags are lost, stolen or damaged, <br />for applicable fee. <br />3. License and/or issue required permits and collect for County all applicable fees for all <br />dogs and cats that are encountered at the County Shelter as required by applicable <br />ordinance. <br />4. Issue a one (1) or three (3) -year option for dog licenses to the general public as <br />required by applicable ordinance/law and collect applicable fees for County. <br />5. Provide an online option on the Contractor’s website (https://www.petdata.com/ URL <br />link to the County’s current subcontractor, PetData, Inc.) to license or renew animal <br />licenses. <br />6. Properly handle the collection, deposit, remittance, and refund of all money associated <br />with service fees, fines, and contract payments. <br />7. Collect all fees documented in the ordinances. <br />8. Contractor shall remit to the County monthly any and all fees collected, pursuant to <br />ordinance, as well as, vaccine and microchip clinic fees, and animal licensing fees. <br />H. Software <br />Contractor will: <br />1. Utilize the Chameleon (or any successor system) software and database animal <br />sheltering information system for the purpose of tracking all animal intakes and <br />dispositions, behavioral notes, all medical conditions and treatment (with the exclusion of <br />some medical notes that are unable to be added to the database and can be <br />handwritten), notes made by volunteers may be hand written, animal control field <br />activities, animal control citations and written warnings, animal bites and bite quarantines <br />and other data relevant to the management of the animal services operation. Contractor <br />shall provide copies to the Participating Cities/County or contractor all written notes as <br />well as data within the Chameleon (or any successor system) software upon request. <br />2. Be responsible for paying all of the Chameleon (or any successor system) software <br />system fees for work related to the contract, including the County licenses, using contract <br />funds. The Chameleon (or any successor system) license will list San Mateo County and <br />Peninsula Humane Society & SPCA as the database owners. In the event of contract <br />termination or expiration, each party shall receive an exact copy of the database <br />information, and if any technical problems arise regarding that goal, each party agrees to <br />use best efforts to achieve this result. <br />3. Ensure the “adoption” outcome in Chameleon (or any successor system) shall be <br />utilized for private individuals who have adopted a pet with the intention that the animal is <br />to be their permanent pet or the permanent pet of their friend, partner or relative. The <br />“transfer” outcome in Chameleon (or any successor system) shall be utilized for Partner <br />Group organizations and their designees that plan to temporarily hold the animal until it <br />can be adopted to a private individual or that plan to provide a hospice type service for <br />the animals. <br />DocuSign Envelope ID: 6C491BB9-BC86-4B49-A708-70DFC750A9BD