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18 <br /> <br />Section VIII. Billing Procedures and Tracking Information <br />A. Tracking Information <br />1. Because a large percentage of work performed by Facilities Services is <br />associated with building systems and structures, baseline services are tracked by <br />building rather than by individual department. Facilities Services staff will record <br />labor and material costs for each activity performed in a building, and these costs <br />are then reflected in the report sent quarterly to the Contractor and the Animal <br />Control Manager, San Mateo County Health. Contractor will be charged for <br />services rendered on an ongoing basis and not based on a predetermined <br />amount. <br />2. The cost for additional services is tracked by work authorization. Prior to <br />receiving a service, the Contractor will set aside a dollar amount equal to the <br />estimated cost for that service. As services are rendered and costs are incurred, <br />the invoices will be sent to County Health System Animal Control Manager and <br />then to the Contractor. The cost will be taken out of animal control Contract <br />Funds by the Contractor, who will pay the invoice within 30 calendar days or the <br />County will deduct the overdue amount from Contractor's next payment. <br />3. If there ls a dispute raised by Contractor, within three business days of receipt of <br />the Invoice, regarding the accuracy of charges in an invoice, the parties shall use <br />best efforts to resolve the dispute expeditiously. If while using best efforts, the <br />parties have not resolved the dispute within 30 calendar days, Contractor shall <br />not be in breach if the parties agree that they are working in good faith to resolve <br />the dispute. <br /> <br />B. Building Manuals, Drawings, Training <br />In preparation for this, Contractor is to receive copies of all warranties, as-builts, operating and <br />maintenance materials, and is to participate in all trainings provided by the Shelter's general <br />contractor to DPW for the systems that Contractor will be maintaining. The intent is to have <br />Contractor be informed as much as possible to more efficiently assist DPW in its role as well as <br />manage its own responsibilities. <br /> <br />  <br />    <br /> <br />   <br />   <br />