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REV: 08-09-2021 RL <br />iv. imposition of other appropriate contractual and civil remedies and sanctions, as determined by the <br />Customer. <br />To effectuate the provisions of this Section, the Customer shall have the authority to offset all or any portion <br />of the amount described in this Section against amounts due to Contractor under this Agreement or any <br />other agreement between Contractor and Customer. <br />14. Retention of Records; Right to Monitor and Audit <br />(a) Contractor shall maintain all required records relating to services provided under this Agreement for <br />three (3) years after Customer makes final payment and all other pending matters are closed, and <br />Contractor shall be subject to the examination and/or audit by Customer, a Federal grantor agency, and <br />the State of California. <br />(b) Contractor shall comply with all program and fiscal reporting requirements set forth by applicable <br />Federal, State, and local agencies and as required by Customer. <br />(c) Contractor agrees upon reasonable notice to provide to Customer, to any Federal or State department <br />having monitoring or review authority, to Customer’s authorized representative, and/or to any of their <br />respective audit agencies access to and the right to examine all records and documents necessary to <br />determine compliance with relevant Federal, State, and local statutes, rules, and regulations, to determine <br />compliance with this Agreement, and to evaluate the quality, appropriateness, and timeliness of services <br />performed. <br />15. Merger Clause; Amendments <br />This Agreement, including the Exhibits and Attachments attached to this Agreement and incorporated by <br />reference, constitutes the sole Agreement of the parties to this Agreement and correctly states the rights, <br />duties, and obligations of each party as of this document’s date. In the event that any term, condition, <br />provision, requirement, or specification set forth in the body of this Agreement conflicts with or is <br />inconsistent with any term, condition, provision, requirement, or specification in any Exhibit and/or <br />Attachment to this Agreement, the provisions of the body of the Agreement shall prevail. Any prior <br />agreement, promises, negotiations, or representations between the parties not expressly stated in this <br />document are not binding. All subsequent modifications or amendments shall be in writing and signed by <br />the parties. <br />16. Controlling Law; Venue <br />The validity of this Agreement and of its terms, the rights and duties of the parties under this Agreement, <br />the interpretation of this Agreement, the performance of this Agreement, and any other dispute of any nature <br />arising out of this Agreement shall be governed by the laws of the State of California without regard to its <br />choice of law or conflict of law rules. Any dispute arising out of this Agreement shall be venued either in <br />the San Mateo County Superior Court or in the United States District Court for the Northern District of <br />California. <br />17. Notices <br />Any notice, request, demand, or other communication required or permitted under this Agreement shall be <br />deemed to be properly given when both: (1) transmitted via facsimile to the telephone number listed below <br />or transmitted via email to the email address listed below; and (2) sent to the physical address listed below <br />by either being deposited in the United States mail, postage prepaid, or deposited for overnight delivery, <br />charges prepaid, with an established overnight courier that provides a tracking number showing <br />confirmation of receipt. <br />ATTY/AGR.2021.211/Turbo Data Systems, Inc. (Page 7 of 23)