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REV: 04-18-2022 MI <br />SRS may do or decline to do in its sole discretion, such support services will be provided at SRS’s <br />then-current hourly labor rate and on such other terms and conditions as SRS may require. <br />This Agreement does not include equipment maintenance or assistance in diagnosing hardware <br />problems including but not limited to PCs, printers, network, scanners, and other computer <br />peripheral devices with the exception that SRS will assist Licensee in determining whether a <br />problem is RIMS application software in nature. <br />Additionally, this Agreement does not include updates or reloading of the street file or <br />regeneration of maps from updated data sources, which may become available to the Licensee. If <br />desired, Licensee may retain SRS to perform updates of these files at additional cost to be <br />determined on a per case basis. <br />All terms, conditions, and limitations set forth in the Sun Ridge Systems Software License <br />Agreement, which is attached hereto as Exhibit A, are incorporated herein by this reference and <br />shall be fully applicable to the products and services provided under this Agreement. <br />For: City of Redwood City <br />Name: <br />Title: <br />Date: <br />ATTY/AGR.2022.090/Sun-ridge Systems, Inc. (Page 3 of 9) <br />For: Sun Ridge Systems, Inc. <br />Name: <br />Title: <br />Date: <br />President <br />Apr 29, 2022 <br />City Manager <br />May 19, 2022