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Agmt22 Intercare Holdings Insurance Services, Inc.
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Agmt22 Intercare Holdings Insurance Services, Inc.
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Last modified
7/30/2025 9:44:04 AM
Creation date
6/27/2022 4:15:33 PM
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Template:
Agreement
Contractor Name
ntercare Holdings Insurance Services, Inc.
PROJECT NAME
Agreement for Claims Administration Services
RMP File Number
304
Date
7/1/2022
MO Ref
22-072
Amendment
Yes
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REV: 07-15-25 MI <br />Exhibit “A” <br />SCOPE OF SERVICES AND FEE <br />Consultant will provide claims administration. <br />The claims administration fees include the handling of 264 pending claims (16 Medical <br />Only; 102 Future Medical and 146 Indemnity) and up to 125 new claims per year. If the <br />number of new claims reported materially exceeds such number to warrant a change in <br />the number of staff assigned to the program, the claims administration fee may be <br />adjusted pursuant to a written amendment signed by the parties. <br />The staffing model is based on an average caseload of 150 Indemnity claims per adjuster <br />and uses a 2:1 conversion ratio of Future Medical/Medical Only to 1 Indemnity claim. In <br />calculating the staffing model, a 150 average caseload on an as converted basis would <br />produce 1.5 full time employee for the Claims Adjuster position. The Claims <br />administration fee is based on 2 dedicated Claims Adjusters, 1 dedicated Assistant, and <br />a designated Supervisor and designated Administrative Support person. The dedicated <br />positions will handle the City’s program exclusively. <br />In addition, an Account Manager will provide additional client support and advocacy to <br />the program, deliver the annual stewardship report at the end of each contract year, <br />coordinate training for the City as needed and provide Risk Management support. A <br />designated Nurse Case Manager will be assigned to the program to assist with telephonic <br />disability management and return to work. <br />I. Fee Schedule for Claims Administration <br />For the services outlined herein, Consultant shall be paid a flat annual rate per fee <br />schedule below. <br />Contract Year Fixed Flat Annual Fee <br />July 1, 2025 – June 30, 2026 $529,307.21 <br />ATTY/AGR.2025/Amend. No. 1/Pacific Secured Equities DBA Intercare Holdings Insurance Services, Inc. (Page 4 of 4)
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