Agmt Center for Public Safety Management,LLC (CPSM SA)

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REV: 07-22-22 RL EXHIBIT “A” SCOPE OF SERVICES AND FEE Benchmark the Community Consultant will conduct a benchmark study to understand the service levels, protection needs, community dynamics, and overall environment within which the Redwood City Police Department (RCPD) operates. Consultant will: Interview stakeholders in the community, including but not limited to elected officials and employee labor representatives; and Compare RCPD to organizations of similar size with respect to crime, demographics, and cost-efficiency. II. Patrol Operations Police agencies routinely speak about “recommended officers per 1,000 population” or a “National Standard” for staffing or comparisons to other municipalities. There are no such standards, nor are there “recommended numbers of “officer per thousand”. The International Association of Chiefs of Police (IACP) states; “Ready-made, universally applicable patrol staffing standards do not exist. Ratios, such as officers-per-thousand population, are totally inappropriate as a basis for staffing decisions.” Staffing decisions, particularly in patrol, must be made based upon actual workload and very few police agencies have the capability of conducting that analysis. Once an analysis of the actual workload is made, then a determination can be made as to the amount of discretionary patrol time that should exist, consistent with the local government’s ability to fund. CPSM’s team of doctoral level experts in Operations Research in Public Safety have created in The CPSM Patrol Workload & Deployment Analysis System© the ability to produce detailed information on workload even in those agencies without sophisticated management information systems. Using the raw data extracted from the police department’s CAD system our team converts calls for service into police services workload and then effectively graphs workload reflecting seasonally, weekday / weekend and time of day variables. Using this information, the police department can contrast actual workload with deployment and identify the amount of discretionary patrol time available (as well as time commitments to other police activities. Police service workload differentiates from calls for service in that calls for service are a number reflecting the incidents recorded. Workload is a time measurement recording the actual amount of police time required to handle calls for service from inception to completion. Various types of police service calls require differing amounts of time (and thus affect staffing requirements). As such, call volume (number of calls) as a percentage of total number of calls could be significantly different than workload in a specific area as a percentage of total workload. The graph below demonstrates this difference in units. ATTY/AGR.2022.188/Center for Public Safety Management, LLC. (Page 11 of 15)