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REV 03-17-23 MI <br />f. Fee Schedule; <br />g. Security Policy; and <br />h. City Insurance Requirements. <br />In the event of any conflict between the terms and conditions of the Contract <br />Documents, the Contract Documents shall govern in accordance with the foregoing <br />order of priority with this Agreement acting as the master agreement. In the event of any <br />ambiguity or dispute with respect to the SaaS Solution described in the Functional <br />Specifications, the Schedule of Software and the Schedule of Services, the parties shall <br />first look to the Proposal and then, if applicable, the RFP, to resolve such ambiguity. <br />7. Additional Work. If changes in the Project and the Contract Documents are requested <br />by Provider or the City, and informal consultations with the other party indicate that a <br />change is warranted, it shall be processed in the following manner: a letter outlining the <br />changes shall be forwarded to the City by Provider with a statement of the estimated <br />changes in the Schedule of Services, the Fee Schedule and the Performance Schedule. <br />An amendment to the Agreement shall be prepared by the City and executed by both <br />parties before any change becomes binding upon City. Provider acknowledges that any <br />material amendment to the Contract Documents, particularly with respect to the Fee <br />Schedule, may be subject to approval by the City Council. Such amendment shall not <br />render ineffective or invalidate unaffected portions of the Contract Documents. <br />8. Maintenance of Records. Books, documents, papers, accounting records, and other <br />evidence pertaining to costs incurred shall be maintained by Provider and made <br />available at all reasonable times during the Agreement period and for four (4) years from <br />the date of final payment under the Agreement for inspection by the City. <br />9. Ownership of Data and Intellectual Property. <br />a. City shall be the owner of all data that is used, stored or processed by Provider in <br />connection with the SaaS Solution (“City Data”) and Provider will not disclose, <br />share, sell or otherwise make any use of such data except in the performance of its <br />obligations under this Agreement. For the avoidance of doubt, City Data includes <br />all data created or in any way originating with the City, or is collected by Provider <br />on behalf of the City, and all data that is the output of computer processing of or <br />other electronic manipulation of any data that was created by or in any way <br />originated with the City as part of the SaaS Solution, or is collected by the Provider <br />on behalf of the City in connection with the SaaS Solution, whether such data or <br />output is stored on the City’s hardware, Provider’s hardware or exists in any <br />system owned, maintained or otherwise controlled by the City or by Provider. <br />Provider will deliver to City a full copy of all City Data that is stored by Provider or <br />held in any database in connection with the Software within five (5) days of City’s <br />request, including within ninety (90) days following the termination of this <br />Agreement, subject to any fee set forth in the Fee Schedule. Furthermore, at <br />the request of City, Provider shall further destroy all copies of the data that are in <br />ATTY/AGR.2023.056/Dropcountr, Inc. (Water Utility Customer Portal) (Page 4 of 32)