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50 <br />2021 Amended and Restated WSA 17162043.1 <br />Manager’s Office, Business Services, External Affairs, and Infrastructure Bureau. Business <br />Services presently includes Financial Services, Information Technology Services, Human <br />Resource Services, Fleet Management, and Customer Services. <br />2.Allocation: There are three steps involved in determining the Wholesale <br />Customers’ share of SFPUC Bureau costs. <br />a. Step One: Bureau expenses which have either been recovered <br />separately or which provide no benefit to Wholesale Customers will be excluded. Examples of <br />Bureau expenses recovered separately include (1) Customer Services expenses, which are <br />recovered as provided in Section 5.05.E, and (2) Infrastructure expenses, which are assigned to <br />individual projects and capitalized. An example of a Bureau expense that provides no benefit to <br />Wholesale Customers is Information Technology Services expenses for support of the San <br />Francisco Municipal Railway. In addition, the SFPUC will continue its practice of assigning City <br />Attorney Office expenses charged to the General Manager's Office for projects or lawsuits that <br />relate to only one enterprise directly to that enterprise. For example, costs related to a lawsuit <br />involving the Wastewater Enterprise will not be assigned to the Water Enterprise. <br />b.Step Two: Bureau expenses adjusted as provided in Step One <br />will be allocated among the Water Enterprise, the Wastewater Enterprise and the Hetch Hetchy <br />Enterprise on the basis of the actual salaries of employees in each enterprise or department, as <br />illustrated on Attachment N-2, Schedule 7. <br />c.Step Three: The amount allocated to the Water Enterprise <br />through Step Two will be allocated between Retail Customers and Wholesale Customers on the <br />basis of Proportional Annual Use. <br />C.Water Enterprise Administrative and General <br />1.Description: This category includes expenses incurred by the Water <br />Enterprise that are not readily assignable to specific operating divisions. This category includes <br />the following expenses: <br />a.Water Administration: This includes the costs of labor and other <br />expenses of the administrative section of the Water Enterprise, supervision and engineering <br />expenses, professional services, travel and training, equipment purchases, and materials and <br />supplies not directly assignable to a specific operating unit. <br />b.Services Provided by Other City Departments: This includes <br />charges of other San Francisco departments directly billed to the Water Enterprise