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<br />Operation and Maintenance expenses ($46,573,883) by total Operation and Maintenance <br />expenses ($110,700,133). <br /> <br />B. Services of SFPUC Bureaus <br />1. Description: This subcategory consists of the support services provided <br />to the Water Enterprise by the SFPUC Bureaus, which presently consist of the General <br />Manager's Office, Business Services, External Affairs, and Infrastructure Bureau. Business <br />Services presently includes Financial Services, Information Technology Services, Human <br />Res,?urce Services, Fleet Management, and Customer Services. <br /> <br />2. Allocation: There are three steps involved in determining the Wholesale <br />Customers' share of SFPUC Bureau costs. <br /> <br />a. Step One:. Bureau expenses which have either been recovered <br />separately or which provide no benefit to Wholesale Customers will be excluded. Examples of <br />Bureau expenses recovered separately include (1) Customer Services expenses, which are <br />recovered as provided in Section 5.05.E, and (2) Infrastructure expenses, which are assigned to <br />individual projects and capitalized. An example of a Bureau expense that provides no benefit to <br />Wholesale Customers is Information Technology Services expenses for support of the San <br />Francisco Municipal Railway. In addition, the SFPUC will continue its practice of assigning City <br />Attorney Office expenses charged to the General Manager's Office for projects or lawsuits that <br />relate to only one enterprise directly to that enterprise. For example, costs related to a lawsuit <br />involving the Wastewater Enterprise will not be assigned to the Water Enterprise. <br /> <br />b. Step Two: Bureau expenses adjusted as provided in Step One <br />will be allocated among the Water Enterprise, the Wastewater Enterprise and the Hetch Hetchy <br />Enterprise on the basis of the actual salaries of employees in each enterprise or department, as <br />illustrated on Attachment N-2, Schedule 7. <br /> <br />c. Step Three: The amount allocated to the Water Enterprise <br />through Step Two will be allocated between Retail Customers and Wholesale Customers on the <br />basis of Proportional Annual Use. <br /> <br />-43- <br /> <br />1840795.8 <br />