Agmt24 Agencycounter from Buildingeye, Inc. Technology

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51062.00005\41156529.1 CITY OF REDWOOD CITY, CA – TECHNOLOGY SERVICE AGREEMENT AGENCYCOUNTER FROM BUILDINGEYE, INC. ACT Service Agreement XXII REV: 02-06-24 SK servers on a dedicated server infrastructure in an electronically restricted facility, including protecting the infrastructure from the external environment via firewall systems, at separated secure locations. (ii) Consultant shall take commercially reasonable precautions to ensure that the Hosting Service is secure. Consultant protects sensitive data such as passwords by using a minimum of 256-bit SSL encryption. As the Consultant hosting environment evolves with new technologies, Consultant will use reasonable commercial efforts to maintain an equivalent or better level of security of the Agency Content. (iii) Consultant will notify the Agency of any known or suspected breach of its security related to areas, locations, or computer systems that contain the Agency Content within three days following Consultant becoming aware of such breach and will take any necessary remedial actions at its sole cost and expense. 4(F). Agency Content. (i) Agency shall provide the Agency Content for inclusion in the AgencyCounter Application. Agency is responsible for the quality of the Agency Content provided. Consultant is responsible for the quality of the display or use of the Agency Content provided for inclusion in the Agency database, only when it makes changes to the source data. (ii) Consultant acknowledges that all data provided by the Agency will remain the sole property of the Agency. The Agency grants Consultant a non-exclusive, transferable, perpetual, worldwide, royalty free license to copy, modify, and make derivative works of data or information submitted by the Agency to Consultant for the development of new software applications or the provision of software services for the benefit of the Agency. (iii) Consultant acknowledges that the Agency is entitled to copy, export, or otherwise duplicate any available Agency Content at any time. (iv) In the event this Agreement expires or is terminated, Consultant shall provide the Agency with all the Agency Content within thirty (30) calendar days of such termination or expiration, should they not have access to their own data, at a cost. The dedicated data files will be comprised of the Agency Content contained in Consultant’s Hosted Service. 4(G). Removal of Data. Consultant shall remove from the Application, Software and Hosted Service, any data, the publication and distribution of which would violate the law or is violating the law, upon written request of Agency. Consultant will consider in good faith any request by Agency, the ATTY/AGR.2024.012/Buildingeye (AgencyCounter Service Agreement) (Page 4 of 26)